If your stole arrives damaged, defective or not as described, tell us within 14 days of delivery. We send a free replacement or a full refund, your choice, and you never pay to send a faulty stole back.

We do not take returns for a change of mind, so please check the colour, the design and the sizes before you order.

You can cancel within 24 hours of placing your order, as long as it has not shipped, for a full refund.

Custom orders are made to your approved design and are not returnable.

Refunds go back to the card or wallet you paid with, in full: no restocking, handling or return fee. Allow 5 to 10 business days for your bank to show it.

To start a return or a claim, write to us with your order reference, a line on what is wrong and a photograph (the form takes one), or call +1 (307) 207-7773. We reply within 24 hours.